Contact Us

We are here to help. Whether you have a question about our products, need assistance with an order, or want personalized frame recommendations, our team is ready to assist you.

Email Us

For general inquiries, product questions, or customer support, please email us at contact@pluxe.fun. We aim to respond to all emails within 24 hours during business days.

Customer Support Hours

Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM (local time). We are closed on weekends and major holidays.

Frequently Asked Questions

How do I choose the right frame size?
We recommend measuring your current glasses or referring to our size guide on each product page. If you need further assistance, email us with your face measurements and we will help you find the perfect fit.

What materials are your frames made of?
All PLUXE frames are crafted from premium titanium alloys, known for being ultra-lightweight, durable, and hypoallergenic.

Do you offer prescription lenses?
Please contact us directly for information about prescription lens options and customization.

What is your return policy?
We want you to be completely satisfied with your purchase. Please refer to our Terms of Service for detailed return and refund information.

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